Vending machines are one thing, but micro markets are something else completely. Now, in theory, one could argue that they're the same. Both offer food and beverages and are self-serve. At the core, the micro market concept is an innovation in vending, something that's existed for decades. But micro markets are different. I'll let Marco's CEO Jeff Gau explain the benefits of a micro market as he sees it as one of our customers. Watch his video.
Marco's Micro Market [VIDEO]
Culture ... & a Bag of Chips
Jeff talked about Marco's footprint. "We're a technology company headquartered in St. Cloud, MN with 53 locations across the upper Midwest. Our roots are grounded in our strong culture." Jeff shared with me how the St. Cloud office is on the fringe of the city, and access to dining options in that geographical area is limited. "A micro market gives people the opportunity to have decent snacks, lunch, and anything else throughout the course of the day. I'm happy to say Marco provides those options right on site."
He added, "Yogurts, sandwiches, even chips - low fat, reduced fat, there's a wide variety. We appreciate the options and view our micro market as an efficiency gain. Not that everything is about productivity at Marco, but if someone doesn't want to leave the premise to eat, he or she has some dining options here. They have healthy snacks. Total meal items."
Gold Standard Program
Marco's been in business for over 45 years. They didn't get where they are today without the right principles of business. Hear it from Jeff's point of view. "We believe in the Gold Standard program. It's a philosophy we've developed for maintaining Marco's culture and family feel as we continue to grow. Here's the foundation of our Gold Standard: We believe best-in-class performance is based on our commitment to a workplace culture that promotes employee engagement, client satisfaction, vendor partnerships, and community support."
How Bernick's Exemplifies Marco's Culture
Building and maintaining strong partnerships with vendors is another essential component of the Marco company culture. Its selected vendors share values and commitment to customer satisfaction. When working with vendor partners, Marco ensures they understand what the expectations are. Some integral things related to the Gold Standard for Vendors include performance, integrity, and engagement.
Jeff said, "What we value about our vendors is when it becomes a non-event. It just happens, and it happens right. It just feels right - and this has been a good relationship. Bernick’s, as a company, they aren’t just a vendor to us. They’re a community citizen just like we are. They’re out doing good stuff in the community and I like that. All things equal, why not do business with a good community citizen?"
Bernick's Innovation At Its Finest
Chris Kalla is one of our Vending Specialists. He shed a little light on how innovative and adaptable our vending division at Bernick's has been. And because of it, we're able to offer our customers like Marco the very best in micro market vending solutions.
Chris said, "Setting up a micro market is simple for our customers - and it comes at very little or no cost. We’ll conduct:
- Onsite space analysis
- Configuration of equipment
- Replacement of current machines, if applicable, and install new ones
- A run through and setup of account use - all within a day"
Interested in how your company culture can benefit from a micro market? Talk to someone on our team today.